Refund policy
RETURN AND REFUND POLICY
Last updated: March 16, 2026
Digital Products – No Refunds
All ADAPTVISOR products are digital products delivered instantly via email upon purchase.
Due to the nature of digital products, we do not offer refunds or returns.
Once you receive access to your purchased product (QuickStart, Decision Navigator, or Decision Architect), you have immediate access to the complete system and all materials.
Why We Don't Offer Refunds
Digital products cannot be "returned" once accessed. You receive:
- Complete Notion templates
- Full system frameworks
- All configuration prompts
- Portable master prompts
These materials can be copied, saved, and used indefinitely. For this reason, all sales are final.
What Happens After Purchase
When you complete your purchase:
- You receive immediate email delivery with access to your Notion system
- All materials are available to view, copy, and use immediately
- You maintain permanent access to what you purchased
This means refunds cannot be offered once you have accessed the product.
Questions Before Purchase?
If you're unsure which system is right for you, please:
- Review the product descriptions carefully
- Check the comparison table on our homepage
- Read the FAQ section
- Email us at info@adaptvisor.com with questions
We want you to choose the right system for your needs before purchasing.
Technical Issues or Access Problems
If you experience technical issues accessing your product after purchase, contact us immediately at info@adaptvisor.com.
We will resolve any technical delivery problems promptly.
Technical support does not constitute grounds for a refund, but we will ensure you can access what you purchased.
Product Quality Issues
If you believe there is a material error or defect in the product content itself (broken links, missing sections, etc.), contact us at info@adaptvisor.com.
We will correct any legitimate product defects.
Product quality issues will be resolved through correction, not refunds.
Exceptions
Refunds may be issued at our sole discretion in cases of:
- Duplicate purchases (same product purchased twice by mistake)
- Technical failures that prevent product delivery entirely
- Fraudulent transactions or payment errors
These exceptions are rare and handled on a case-by-case basis.
Contact Us
If you have questions about this refund policy, contact us:
Email: info@adaptvisor.com
Business Name: ADAPTVISOR
Your Rights
Nothing in this policy affects your statutory rights under applicable consumer protection laws.
If you are located in a jurisdiction that does not allow the exclusion of certain warranties or the limitation of liability for certain types of damages, some of the above limitations may not apply to you.
By completing a purchase, you acknowledge that you have read, understood, and agree to this refund policy.